Shipping policy
Shipping Policy
We currently ship within the United States only.
Processing Time
Because we keep our inventory in small quantities and carefully inspect each order, orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Delivery Time
Standard delivery typically takes 3–7 business days after your order ships. Delivery times are estimates and may vary due to carrier delays.
Shipping Cost
Complimentary standard shipping on all sets and on orders of $150 or more. Orders under $150 ship for a flat rate of $8.00.
Tracking
Once your order ships, you will receive a confirmation email with a tracking number.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address entered by the customer.
Lost or Damaged Packages
If your package arrives damaged or does not arrive, please contact us at support.codedelume@gmail.com and we will help resolve it. Please see our Return & Refund Policy for damaged or defective items.
Contact
CODE DE LUMÉ
Email: support.codedelume@gmail.com